IEXPERIENCE

Privacy Policy

Effective Date: June 17, 2026

Welcome to IPLAY VIP / IEXPERIENCE. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our online booking system and related services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

Personal Information

• Full Name
• Email Address
• Mobile Phone Number
• Date of Birth (if provided)
• Account Login Credentials

Booking Information

• Booking and reservation details
• Preferred play schedules
• Selected branch
• Transaction history

Device Information

• IP Address
• Browser type
• Device information
• Operating System

Usage Information

• Login activity
• Booking activity
• Website performance information

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2. How We Use Your Information

• Create and manage your account.
• Process bookings and reservations.
• Confirm appointments.
• Provide customer support.
• Send booking confirmations and reminders.
• Improve our services.
• Prevent fraud and unauthorized activity.
• Comply with legal obligations.

We do not sell your personal information.

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3. Children's Privacy

Our booking system is intended for use by parents, guardians, or authorized adults making reservations for children. We do not knowingly collect personal information directly from children.

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4. Sharing Your Information

We may share information with trusted service providers such as:

• Cloud Hosting
• Technical Support
• Payment Providers (if applicable)
• Analytics Providers

We may also disclose information if required by law.

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5. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

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6. Data Retention

Your information is retained only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

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7. Your Rights

• Access your personal information.
• Correct inaccurate information.
• Update your account.
• Request deletion of your account.
• Request a copy of your data.
• Withdraw consent where applicable.

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8. Third-Party Services

The system may use third-party services including:

• Google Services
• Cloud Hosting Providers
• Payment Providers (if implemented)

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9. Notifications

You may receive:

• Booking confirmations
• Reservation reminders
• Account updates
• Service announcements

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10. Account Deletion

You may request deletion of your account by contacting IPLAY VIP Customer Support. Certain information may be retained if required by law.

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11. International Data Transfers

If your information is processed outside your country, appropriate safeguards will be implemented in accordance with applicable privacy laws.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of any updates.

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13. Contact Us

IPLAY VIP / IEXPERIENCE
Email: iplaymarketing.jangmae@gmail.com
Website: https://https://iplaynride.com/
Phone:0985 299 6803
Address: #1 Moonstone Road Pilar Village, Las Piñas, Philippines

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14. Compliance

IPLAY VIP is committed to complying with applicable privacy laws and protecting your personal information. We strive to maintain transparency regarding the collection, use, and protection of your data.

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.